Privacy policy
This privacy policy has been compiled to better serve those who are concerned
with how their
'Personally identifiable information' (PII) is being used online. PII, as used in US privacy law
and information
security, is information that can be used on its own or with other information to identify,
contact, or locate a
single person, or to identify an individual in context. Please read our privacy policy carefully
to get a clear
understanding of how we collect, use, protect or otherwise handle your Personally Identifiable
Information in
accordance with our website.
What personal information do we collect from the people that visit our
website
or app?
When ordering or registering in our mobile application, as appropriate, you may be asked to
enter your phone number.
When do we collect information?
We collect information from you when you register with the mobile application, make calls and
browse our website.
How do we use your information?
We may use the information we collect from you when you register, make a
purchase, sign up
for our newsletter, respond to a survey or marketing communication, surf the website, or use
certain other site
features in the following ways:
• To personalize user's
experience and
to allow us to deliver the type of content and product offerings in which you are most
interested.
• To allow us to better
service you in
responding to your customer service requests.
• To quickly process your
transactions.
How do we protect visitor information?
Your personal information is contained behind secured networks and is only
accessible by a
limited number of persons who have special access rights to such systems, and are required to
keep the
information confidential. In addition, all sensitive/credit information you supply is encrypted
via Secure
Socket Layer (SSL) technology.
We implement a variety of security measures when a user
enters, submits, or
accesses their information to maintain the safety of your personal information.
All transactions are processed through a gateway provider and are not stored
or processed on
our servers.
Do we use 'cookies'?
Yes. Cookies are small files that a site or its service provider transfers to
your computer's
hard drive through your Web browser (if you allow) that enables the site's or service provider's
systems to
recognize your browser and capture and remember certain information. For instance, we use
cookies to help us
remember and process the items in your shopping cart. They are also used to help us understand
your preferences
based on previous or current site activity, which enables us to provide you with improved
services. We also use
cookies to help us compile aggregate data about site traffic and site interaction so that we can
offer better
site experiences and tools in the future.
We use cookies to:
• Understand and save user's
preferences
for future visits.
• Compile aggregate data
about site
traffic and site interactions in order to offer better site experiences and tools in the future.
We may also use
trusted third party services that track this information on our behalf.
You can choose to have your computer warn you each time a cookie is being sent, or you can choose to turn off all cookies. You do this through your browser (like Internet Explorer) settings. Each browser is a little different, so look at your browser's Help menu to learn the correct way to modify your cookies.
If you disable cookies off, some features will be disabled It won't affect
the users
experience that make your site experience more efficient and some of our services will not
function properly.
However, you can still place orders .
Address Book
When you first install the App on your device, you will be asked to allow us
access to your address book. We do not store contact details on our servers.
All contact details are stored only in the mobile application. If you consent,
we will have access to contact information in your address book on
the devices you use for the Services (only names and numbers) and we will store it and use it
for the following purposes:
•Correctly formatting the
phone numbers for
international
calling.
•Correctly display the name
of each contact as it appears in
your address book when a call is
received through the App.
•Sync your contacts in the
address book on your device with
the App.
•For internal operations,
including troubleshooting
problems, data analysis, testing, research,
improvements to the Services, detecting and protecting against error, fraud or other illegal
activity.
Third Party Disclosure
We do not sell, trade, or otherwise transfer to outside parties your
personally identifiable
information unless we provide you with advance notice. This does not include website hosting
partners and other
parties who assist us in operating our website, conducting our business, or servicing you, so
long as those
parties agree to keep this information confidential. We may also release your information when
we believe
release is appropriate to comply with the law, enforce our site policies, or protect ours or
others' rights,
property, or safety.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
However, non-personally identifiable visitor information may be provided to other parties for marketing, advertising, or other uses.
California Online Privacy Protection Act
CalOPPA is the first state law in the nation to require commercial websites
and online
services to post a privacy policy. The law's reach stretches well beyond California to require a
person or
company in the United States (and conceivably the world) that operates websites collecting
personally
identifiable information from California consumers to post a conspicuous privacy policy on its
website stating
exactly the information being collected and those individuals with whom it is being shared, and
to comply with
this policy. - See more at:
http://consumercal.org/california-online-privacy-protection-act-caloppa/#sthash.0FdRbT51.dpuf
According to CalOPPA we agree to the following:
Users can visit our site anonymously
Once this privacy policy is created, we will add a link to it on our home
page, or as a
minimum on the first significant page after entering our website.
Our Privacy Policy link includes the word 'Privacy', and can be easily be
found on the page
specified above.
Users will be notified of any privacy policy changes:
• On our Privacy Policy Page
Users are able to change their personal information:
• By emailing us
• By logging in to their
account
• By chatting with us or
sending us a
ticket
How does our site handle do not track signals?
We honor do not track signals and do not track, plant cookies, or use
advertising when a Do
Not Track (DNT) browser mechanism is in place.
Does our site allow third party behavioral tracking?
It's also important to note that we do not allow third party behavioral
tracking
COPPA (Children Online Privacy Protection Act)
When it comes to the collection of personal information from children under
13, the
Children's Online Privacy Protection Act (COPPA) puts parents in control. The Federal Trade
Commission, the
nation's consumer protection agency, enforces the COPPA Rule, which spells out what operators of
websites and
online services must do to protect children's privacy and safety online.
We do not specifically market to children under 13.
Fair Information Practices
The Fair Information Practices Principles form the backbone of privacy law in
the United
States and the concepts they include have played a significant role in the development of data
protection laws
around the globe. Understanding the Fair Information Practice Principles and how they should be
implemented is
critical to comply with the various privacy laws that protect personal information.
In order to be in line with Fair Information Practices we will take
the following
responsive action, should a data breach occur:
We will notify the users via email
• Within 7 business days
We will notify the users via in site notification
• Within 7 business days
We also agree to the individual redress principle, which requires that individuals have a right to pursue legally enforceable rights against data collectors and processors who fail to adhere to the law. This principle requires not only that individuals have enforceable rights against data users, but also that individuals have recourse to courts or a government agency to investigate and/or prosecute non-compliance by data processors.
CAN SPAM Act
The CAN-SPAM Act is a law that sets the rules for commercial email,
establishes requirements
for commercial messages, gives recipients the right to have emails stopped from being sent to
them, and spells
out tough penalties for violations.
We collect your email address in order to:
To be in accordance with CANSPAM we agree to the following:
If at any time you would like to unsubscribe from receiving future emails, you can